Introduction
Saint Archive ("we", "us", "our") respects your privacy. This policy explains what data we collect, how we use it, and your rights regarding your personal information.
Data We Collect
We collect only the information necessary to process your orders:
- Name, email address, and phone number provided during checkout.
- Shipping address for order delivery.
- Order history and transaction records.
- Device information such as IP address, browser type, and general usage analytics.
How We Use Your Data
- Process and fulfill your orders.
- Send order confirmations and shipping updates.
- Respond to customer service enquiries.
- Prevent fraud and protect platform security.
- Improve our website and services based on usage patterns.
Payment Information
We do not store any payment information. All payments are processed through PayPal, and your financial data is handled directly by PayPal's secure systems. We only receive confirmation of payment, not your payment details.
Data Sharing
We share data only with essential service providers required to operate our business:
- Courier services for order delivery.
- Supabase for secure database hosting.
- Resend for transactional emails.
We do not sell or rent your information to advertisers or unrelated third parties.
Data Retention
Order records are retained for as long as necessary to provide customer service, handle returns, resolve disputes, and comply with legal and tax requirements. You may request deletion of your data, subject to statutory obligations.
Cookies
We use essential cookies for website functionality and lightweight analytics cookies to understand site performance. You can manage cookie preferences through your browser settings.
Your Rights
You have the right to access, correct, or request deletion of your personal data. Contact us and we will respond within a reasonable timeframe. If you believe your privacy rights have been violated, you may escalate the matter to the Information Commissioner's Office (ICO).
Contact
Privacy questions can be sent to us via Instagram @saintarchive88. We aim to respond within two working days.